Maintaining a Discontinued Copier
Copier maintenance is extremely important if you want your copier to be reliable. While you can take basic steps to keep it in working order, your copier will not last forever. Technology changes all the time and copier companies want their newest machines in offices. They may even try to convince you that your machine is unable to be fixed in order to get more money from you. At Oklahoma City Copier we don’t believe in sneaky sales techniques, and we want to help you know the secrets of maintaining a discontinued copier.
Copiers are discontinued all the time. When this happens it is not rare for a salesperson to call you up and try to warn you about it. They may say that it will be impossible to fix your copier if it breaks because they won’t be able to get the parts. This can be a trick. There is something they do not want you to know.
All companies in the copier industry are required to keep their parts on discontinued machines available for 5 years after it is discontinued. This means that your discontinued copier may still be easy to fix. As long as it still fits in that 5 year window, the parts should still be easy to access.
Salespeople do not want you to know this. If they can convince you that you need a new copier then its more money for them. It’s a scare tactic to push you into a new, more expensive copier.
It’s important to remember that not everyone is lying. If your machine is very old then it may truly be impossible to get the parts. It’s just important to know the 5-year rule and make an informed decision.
For help with your next copier lease call Oklahoma City Copier today.