Fixing a Paper Jam
Have you ever been in the middle of an urgent job only to have your office machine suddenly stop working? This is a situation that is too common in offices across the country. Paper jams are nuisances that still happen, but they are easy problems to solve.
Fixing a paper jam is not a bad problem because you can handle it without the help from your maintenance team. Remember to stay calm and follow directions. Being angry will lead to mistakes and randomly searching inside your machine is sure to cause problems. Follow these steps and your machine should be well on its way to working normally.
- Locate the source of the jam. This will usually be in the paper tray. If you are unable to find the source of the jam in the paper tray then you may need to open the copier.
- Gently remove the paper causing the jam. Make sure to not yank or pull aggressively on the paper. This can cause something to break inside the copier and only casue more problems.
- Remove any extra scraps. Double check for any small scraps that may be left behind. These could cause issues later.
- Run a cleaning program. This is not necessary but will help to remove tiny pieces of paper and dust from the brushes.
Following these steps should get you out of just about any jam. If you are still experiencing problems then you should probably think about getting a member of a maintenance team to look at your machine.
